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Support / Ordering


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Support

 

Ordering

Support requests or questions about Hand Medical products should be directed to:

info@hand-medical.com

or

Hand Medical
3 Edgewater Drive, Suite 205
Norwood, MA 02062

Please refer to your User's Manual prior to requesting support.  Support is not provided by telephone until an email or written request for support is made and it is determined that your question/problem cannot resolved by mail.

When making a request for support, please indicate:

·         The software title you have a question on

·         The device and model number you are using

·         The nature of your problem or question and when it occurs

·         Your name, telephone number where you can be reached, and time zone you are in

 

By Check

To order with a check, click on the "Order Form" button below and you will be taken to the order form. From there, use your browser and print the form. Order form/check should be mailed and check should be made out to:


Hand Medical
3 Edgewater Drive, Suite 205
Norwood, MA 02062

Order Form


By Phone

When ordering by phone, it is suggested that you complete the order form mentioned above prior to calling in your order.  This will assist you in having all of the required information available when you call.      Visa, Mastercard & Amex accepted.

Call 1-781-762-4277

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"Putting Healthcare in the Palm of your Hand"